Prospective Students

Request for Information Form (General)

The Graduate School default request for information form is hosted in Salesforce. The link to it is found on the Graduate School website home page. When someone fills out the form, a series of four emails are sent. Some units have worked with the Graduate School to configure a custom RFI form with custom emails. Similarly, a custom RFI form exists to accept submissions offline for low connectivity events like at a conference. Excluded from this communication plan are Ecampus, OSU-Cascades, and College of Business inquiries. Please contact those units for questions about their emails.

Send Type:

 Automated

Frequency:

Four total emails sent one week apart

Timing:

Immediately

Technology:

Salesforce, Marketing Cloud

Links:

Email 1, Email 2, Email 3, Email 4

Unit:

Recruitment

Contact:

 Graduate Inquiry Mailbox

 


 

Admitted or Enrolled Students

Letter of Admission

An official letter of admission is emailed to the admitted student after the graduate program recommends the applicant for admission as indicated by submitting a form to the Graduate School, and the Graduate School completes their review of applicant records. All official records must be submitted prior to the student enrolling.

Send Type:

 Automated

Frequency:

Continuous

Timing:

See description

Technology:

Banner

Unit:

Enrollment Management

Contact:

 Rosemary Garagnani

Intent to Enroll Survey

Prior to a term beginning, a survey is sent to all fully admitted students asking if they plan to enroll in classes at Oregon State. For fall term, the email is sent starting in mid-May and then is sent to students on a rolling basis as they are admitted. The results of the survey are shared with graduate programs through the Graduate Education Toolkit.

Send Type:

 Automated

Frequency:

Continuous

Timing:

Starts mid-May for fall term

Technology:

Salesforce

Unit:

Enrollment Management

Contact:

 Rosemary Garagnani

Incoming Student Email Communication Plan

When an accepted, degree-seeking applicant answers “yes” on their intent to enroll survey they are entered into the incoming student communication plan. Corvallis-based students entering fall term receive two emails, the first close to when they answer the intent to enroll survey (typically in May), and the second in late August. Students are automatically entered into the comm plan whenever they answer the intent to enroll until the middle of August after which they only receive the second email. The content of the two emails are similar. The content includes a list of things they can do before arriving (sign up for ONID, immunizations, links for housing, information on funding, where to find resources), letting them know about our fall orientation, and pointing them to our New Student Guide where the email content is repeated. Non-Corvallis based students receive a single email and the content is contextualized for Ecampus or OSU-Cascades. Students entering in other terms besides fall also receive a similar single email whether Corvallis, Ecampus, or OSU-Cascades.

Send Type:

 Automated

Frequency:

Two emails for Corvallis, fall term, one email other terms locations or modalities

Timing:

Accepted applicant answering "yes" to intent to enroll survey

Technology:

Salesforce, Marketing Cloud

Links:

Incoming fall 2021 Corvallis email 1, Incoming fall 2021 Corvallis email 2, Ecampus fall 2021 single email, OSU-Cascades fall 2021 single email, Master's International Direct fall 2021 single email, Spring 2021 Corvallis international student

Unit:

Student Success

Contact:

 Graduate Student Success

 


 

Current Students, Graduate Faculty, Program Faculty and Staff

Graduate School Newsletter

The Graduate School newsletter sent at the start of each month includes events, classes, and information relevant to most graduate students and programs. Submissions are accepted by the 15th of the previous month before each issue.

Send Type:

 Manual

Frequency:

Monthly

Timing:

Close to the first of the month

Technology:

Outlook/Exchange

Links:

Latest issues

Unit:

All

Contact:

 John McQueen

Grad Success Monthly

The Grad Success Monthly is an opt-in newsletter sharing links to articles discussing the graduate school experience from blogs and news sites. It also includes events and other items of interest for graduate students and programs.

Send Type:

 Manual

Frequency:

Monthly

Timing:

Middle of each month

Technology:

Mailchimp

Links:

View past issues

Unit:

Student Success

Contact:

 John McQueen

Grad Success News for Faculty and Staff

The Grad Success News for Faculty and Staff includes the following sections:

  • What's New: Recent announcements from the Graduate School
  • Community Conversations: An interview with program faculty or staff discussing an initiative or other relevant topic
  • Featured Resources: A list of resources and how to incorporate them into your mentoring or student initiatives

Send Type:

 Manual

Frequency:

Term

Timing:

Middle of each term

Technology:

Outlook/Exchange

Links:

Fall 2020, Winter 2021, Spring 2021

Unit:

Student Success

Contact:

 Karen Hanson

 


 

Doctoral Students

Post-prelim communication for doctoral students

Once doctoral students pass their prelim exams the Graduate School sends them a single email describing the next steps they should take towards degree completion. The email also reminds the student of OSU policies around continuous enrollment, GPA and time limits.

Send Type:

 Automated

Frequency:

Once

Timing:

Sent when prelim result is updated in Banner

Technology:

Salesforce

Links:

Post prelim email text

Unit:

Student Success

Contact:

 Karen Hanson

 


 

Website and Social Media

Website

The Graduate School website provides information prospective students, current students, graduate faculty, graduate program leadership and staff, and postdocs. The primary audience of the website is prospective students and the traffic they generate is an estimated 2/3 of total traffic.

Technology:

Drupal

Links:

Graduate School website

Contact:

 John McQueen

Social Media

The Graduate School utilizes different strategy for its social channels. Instagram focuses on prospective students. Twitter is used for current students. Facebook is a bit of a catch-all for prospective students, current students, faculty, staff, and the general public.

Links:

Instagram, Facebook, Twitter

Unit:

Recruitment, Student Success

Contact:

 John McQueen